- General Questions
- Profiles and Logging In/Out
- Logging Workouts In Your Logbook
- SkiErg Questions
- Ranking Workouts and Viewing Rankings
- World Records
- Workout History
- Annual Meters Honor Board
- Training Partners
- University/Club Standings and Affiliations
- Training Forum
- Does the ranking use "cookies"?
Yes. When you log in, our website stores a small text file called a cookie on your computer. If you are unable to log in or enter a result after creating a new profile it is usually due to the cookie setting on your browser. See "I am having trouble logging in/out" on how to fix this.
- When do the logbook and rankings start and end each year?
The Concept2 Online Logbook and Rankings season runs from May 1–April 30. On May 1 every year, the previous 12 months worth of data is archived, and a new year begins with a blank slate.
- Some of my past workouts have not been archived. Why?
Only those workouts that are in your online logbook prior to the start of a new logbook and ranking year are included in Archived Results. (Each logbook and ranking year runs from May 1–April 30.)
- Can I enter workouts from a past logbook and ranking year into my logbook?
Yes. You can do this under History, by clicking the Add new historical monthly total link.
- I use RowPro/Concept2 Utility to upload meters to my logbook. Can I upload meters from a past logbook and ranking year?
No. You’ll need to add these meters manually under the History tab by clicking the Add new historical monthly total link.
- Do lifetime meters start over with the new logbook and ranking year?
No. Your lifetime meters are just that: all the meters you've logged in your lifetime. This value gets carried forward from one logbook and ranking year to the next.
Profiles and Logging In/Out
- I am having trouble logging in/out. What's wrong?
Trouble logging in or out is usually caused by your computer's inability to set a cookie. Two immediate things to try are clearing the browser cache and deleting any corrupt cookies your computer may have. First, try deleting your cookies. This can be done through your browser or by clicking the Reset Cookies link on the ranking login page. You can also manually delete your cookies by locating the cookies directory on your computer and deleting the cookie files found there. If that does not work, try clearing the browser cache. This is done on most browsers under Tools > Internet Options or Tools > Options. If this still does not help then please contact firstname.lastname@example.org.
Your computer also may also experience trouble if your computer is set up with any kind of internet appliance (home router with firewall protection, etc.) or connects to the internet using WebTV. You can try listing concept2.com as a safe site.
- What should I do if my email address changes?
You can change any information in your personal profile, including your email address as follows:
- Log into your online logbook.
- Click Profile at the top of the page.
- Click Edit Profile and make the necessary changes.
- Press Enter or click Update at the bottom of the page to save the changes.
- Can I set up additional profiles using the same User Name?
No, the User Name must be unique for each individual.
- Can I set up additional profiles using the same email address?
Yes, as long as everyone using the same email address has a unique User Name set up for him or herself.
- What do I do if I can't remember my User Name?
On the log in page, click Forgot your user name?. This opens a page that prompts you for your email address. You will then receive an email providing your User Name and Password. If you do not receive an email within 5-10 minutes, email email@example.com to request your User Name and Password.
- What do I do if I can't remember my Password?
If you don't remember your password, enter your User Name in the User Name field, leave the Password field blank and click Login. You'll be prompted with your password hint. If this hint doesn't help you remember your password, you'll need to use the Forgot your user name? link on the log in page (see above).
- Can I delete my own profile and if so, how?
No, you cannot delete your own profile. If you would like to have your profile deleted from our database, please email your request, along with your name and Ranking ID, to firstname.lastname@example.org. Profile deletions are permanent, and any meters associated with deleted profiles cannot be retrieved.
- Can duplicate profiles be merged?
Yes. If you have duplicate profiles and would like them merged, please email your request, along with your name and any Ranking IDs you know of, to email@example.com.
Logging Workouts In Your Logbook
- I've created a new profile but I can't enter a result.
If you cannot enter a result after creating a new profile, it is usually due to the cookie setting on your browser. See "I am having trouble logging in/out. What's wrong?" question above for troubleshooting steps.
- What are the "Lifetime Meters" under my name on the main logbook page?
That number is the total of all the meters you have ever logged into your logbook, regardless of season.
- I made a mistake in a workout entry? How can I correct this?
Click the pencil icon next to the entry you want to change in your logbook. This will take you to an edit screen where you can make changes.
- Do on-water meters count toward the total for the Million Meter Club or the Annual Meters Honor Board?
On-water pieces do not count toward the Million Meter Club totals but they are included in the Annual Meters Honor Board totals.
- How can I delete a workout from my log?
Take the following steps:
- In your logbook, click next to the workout you want to delete.
- On the Confirmation screen, click Delete Result.
- What do H and L mean?
L is for Lightweight—165 pounds or less for men and 135 pounds or less for women. H is for Heavyweight—anything over those lightweight limits. Even though you may have entered a weight in your profile, you must designate L or H for every piece that you enter.
- I've been rowing, but I haven't entered meters in my logbook in a while. Can I enter the meters in one bulk entry?
Yes, you can. You may want to make a note to yourself in the Comments field for that entry. If any workouts were rowed prior to May 1 (the beginning of each logbook and ranking year), then those meters must be entered as monthly totals under Historical Meters in the History section of your logbook. See Workout History below for details.
- The number of meters I've rowed in life do not match the lifetime meter total in my logbook. How can I correct my logbook total?
If you have many meters to enter that are from the current logbook and ranking year, you can add the meters as one bulk entry in your logbook. (You may want to make a note to yourself in the Comments field for that entry.) If the meters were rowed prior to May 1 (the beginning of each logbook and ranking year), then those meters must be entered as monthly totals under Historical Meters in the History section of your logbook. See Workout History below for details.
- How can I change the view settings to be able to see more or fewer workouts on my logbook page?
In the blue box above your workouts that's titled Season, you will see text that reads, for example, "Showing 8/8". Change the first number to the number of workouts you want to view at a time, then click Set.
- How can I see last year's logbook?
To see any previous season's logbook:
- Click History at the top of the page.
- Click a year link under Archived Results.
- Why is the total number of meters in my main log page different from the total number of meters showing up in the Annual Meters Honor Board?
If you have an entry of greater than 120,000 meters in your current season's logbook, those meters will not be added into the total as they are often viewed as "catch-up" meters, perhaps from a past season. Lump sum meters should be added either under History if they are meters from a past logbook and ranking season or as several smaller workouts of less than 120,000 meters.
- What is the SkiErg?
The SkiErg is a ski ergometer and training tool from Concept2. Like the indoor rower, the SkiErg has a Performance Monitor that allows you to accurately measure your workout. This means you can use the logbook to compare your performance with other users of the machine.
- Can I rank SkiErg pieces?
Yes. SkiErg pieces are handled in the same way as indoor rower pieces. On the Rankings page you can choose to view either a SkiErg ranking or an indoor rower ranking. The ranking distances and times are the same for the SkiErg as for the indoor rower.
- Do SkiErg meters count in challenges?
SkiErg meters count toward all online challenges.
- Do SkiErg meters count for team challenges?
Yes. The team challenges include both indoor rower and SkiErg meters (however, no on-water/on-snow meters are allowed).
- Is there a records page for the SkiErg?
Yes, we maintain World and American SkiErg records for two distances: 500 meters and 1000 meters. Learn more
- Do SkiErg meters count towards the Distance Awards?
SkiErg meters count towards the SkiErg Million Meter Club, which is separate from Indoor Rower Million Meter Club.
- Do SkiErg meters count for the Annual Meters Honor Board?
Yes. SkiErg meters count towards this, as do indoor rower and on-water meters. Clicking on a team name on the Annual Meters Honor Board allows you to see the separate totals for each type.
- Are there weight categories for SkiErg pieces?
No. Heavyweight and lightweight are weight categories from the world of on-water rowing. SkiErg pieces, therefore, do not have weight categories.
Ranking Workouts and Viewing Rankings
- Which pieces can be ranked?
You can rank the following types of workouts:
- 500 Meters
- 1000 Meters
- 2000 Meters
- 5000 Meters
- 6000 Meters
- 10000 Meters
- 21097 Meters (half marathon)
- 42,195 Meters (marathon)
- 100,000 Meters (team event)
- 4 minutes
- 30 minutes
- 60 minutes
All ranking pieces must be single distance or timed pieces (no interval pieces) started from a non-moving flywheel. Accelerated starts from moving flywheels during intervals are not accepted as ranking times. Generally Just Row pieces are not acceptable because the distance/time must be exact to meet the category requirements above.
- How can I set up an exact single distance or timed piece to be ranked?
- See Setting Up a Single Distance Workout or Setting Up a Single Time Workout.
- How do I rank a workout?
Each workout that's eligible for the ranking has a blue rank link in the Status column. Click on this link to rank the piece.
- How can I verify my result in the rankings?
Pieces that are uploaded directly from your LogCard or USB flash drive via the Concept2 Utility, or those that come from races, are automatically classed as verified. To flag a manually entered piece as "verified", you can use the verification code from your PM3, PM4 or PM5. Read more on how to access the PM3/PM4/PM5 verification code. If you have an older Performance Monitor, you may email firstname.lastname@example.org after you have entered it into the ranking with the following information:
- Your age and weight class
- Your email address used for the ranking
- Your first and last name and the country you live in
- Details of your row (time, distance, location)
- The location of the rowing machine used (top 3 ranking spots must be rowed on a publicly accessible machine)
- Your witness contact information
- The user name that you use to log into the ranking
A Ranking piece that appears in the top three, and is classified as fast when compared to times from the last season's Ranking, will only receive a place position if it is considered "verified".
- How can I see last year's rankings?
To see prior seasons' rankings, select the year you want to see from the search criteria on the main rankings page.
- I edited a workout that I'd previously ranked, and now I can't find it in the rankings. Why?
Editing a ranked piece removes it from the ranking. To re-rank the piece, click the blue rank link in the Status column for that piece on your main logbook page.
- I entered a time and ranked it, but it doesn't show up on the Ranking.
This problem is usually related to the birth date entered in your profile. The birth date must be entered as MM/DD/YYYY. European date formats may not display your piece in the correct age category.
- If I have a ranked piece in a given ranking category (let's say 5,000 meters) and I enter a faster time for that 5,000 meters, do I need to unrank my slower time in order to rank my faster time?
No. When you rank the faster time, the slower time is automatically removed from the rankings so you'll only have one ranked time for that category.
- How do I delete a ranking piece?
On the Ranked Workouts page, click next to the workout you want to delete.
This does not remove the piece for your logbook. It simply removes it from the Rankings. You can only delete ranked workouts from the current season.
- Can I rank an on-water piece?
No. On-water pieces are not eligible for the Rankings.
- What do the sources "IND", "IND_V", "C2Log", "ErgData", "RACE" and "RowPro" mean on the ranking page?
An entry's source indicates how the piece was entered into the ranking.
IND is any piece entered by an individual (like yourself).
IND_V is a piece first entered by an individual and then verified with a PM3/PM4/PM5 verification code or by Concept2 (having met the requirement of being rowed in a public rowing location with a witness).
C2Log appears for any piece that has been uploaded directly from a person's LogCard using the Concept2 Utility.
ErgData appears for any piece that has been uploaded directly from the Concept2 ErgData app.
RowPro appears for any piece entered as a RowPro result from individuals who are using RowPro to upload their workouts. These entries contain an embedded Rowfile that other RowPro users can download and row against stroke-by-stroke. For more information see digitalrowing.com.
RACE is a piece entered into the ranking by Concept2 from official race results sent by race organizers.
Note: The IND_V, C2Log, ErgData or RACE source is needed for a piece to be considered as a world record result. RowPro results can be used for world record verification as long as the race file has been sent to Concept2. The exception is 2,000m records, which can only be rowed at a Concept2 sanctioned event.
- If a birthday puts me into the next ranking age category, can I have two different pieces ranked for the same distance—each under a different age category?
No, you will have to choose which piece you want to rank. You can only have one ranking entry per event per season regardless of age.
- Why are some people listed twice in the same ranking?
In some cases an individual may appear twice when they have input their own times, and then had their race results sent to us by the race organizers.
- What does the icon mean?
This means that there is a photo attached to the member's profile. Clicking the icon will display their photo. If you would like to submit your own photo for your profile, you can upload a photo on the Profile page of your logbook.
- What does the icon mean?
This means that you can email that person. This is a private email feature which encourages communication between ranking members, while never displaying any actual email addresses. Members can determine whether they want to receive email by setting their personal Ranking Member Email preference in their profile.
- Are pieces on the Dynamic Indoor Rower ranked separately to pieces on an indoor rower?
You can now rank pieces separately on an indoor rower, an indoor rower with Slides and the Dynamic Indoor Rower and these will all show up in separate sections on your Ranked Workouts page. When you view Rankings, you can choose which "Indoor Rower Type" to search by: whether all types, dynamic only or indoor rower only etc. Only one piece by you will ever show up in any Ranking, so if you have a 2,000m time ranked for both the indoor rower and the Dynamic Indoor Rower, and you choose to view "All Results" for Indoor Rower Type, only your fastest piece will show up.
- What do the types "I", "D" and "S" mean on the ranking page?
I, D, and S tell you the type of machine used for a ranked indoor rower piece:
I Indoor Rower.
D Dynamic Indoor Rower.
S Indoor Rower with Slides.
These letters appear in the Type column when you're viewing an indoor rower ranking and have chosen "All Results" for Indoor Rower Type.
- How do I rank a record-breaking 2000 meter time?
A record-breaking 2000 meter time can be ranked by you, but cannot be recognized as a world record unless the piece was rowed at an official Concept2 sanctioned indoor rowing race with witnesses present.
- Can record-breaking 2000 meter times be rowed on slides?
No, 2000 meter record times must be rowed on indoor rowers without Slides.
- What do I have to do if I think I can row a world record piece?
All 2000 meter record-breaking times must be rowed at a Concept2 sanctioned indoor rowing event with witnesses present. In addition all 2000 meter record-breaking times must be rowed on Concept2 Indoor Rowers without Slides.
All other record-breaking times must be single distance or timed pieces (no interval pieces) started from a non-moving flywheel. Accelerated starts from moving flywheels during intervals are not accepted as record times.
In addition, all records must meet at least one (1) of the following requirements:
- A verification code was obtained for the piece from the PM3, PM4 or PM5.
- Rowed in public with witnesses present who can be reached for confirmation of the performance. "Public" is defined as a health club, fitness center, rowing club, indoor rowing race, trade show or regatta where Concept2 is present, school, university or special event in a public setting (for example, a fundraiser in a mall).
- Recorded on video. Be sure to also include in your video a shot of the PM displaying your final results.
Additionally, in accordance with regulations from on-water events and indoor rowing championships around the world, lightweights must be weighed in no earlier than two hours before their race. Records from lightweights weighed prior to two hours before their race will not be recognized.
- Lightweight Women: <= 135lbs (61.5kg)
- Heavyweight Women: > 135 lbs (61.6kg)
- Lightweight Men: <= 165lbs (75kg)
- Heavyweight Men: > 165lbs (75kg)
Concept2 reserves the right not to accept a row as a record.
- Where can I see all the current world records associated with the Concept2 Indoor Rower?
You can go to the World Records For All Ranking Distances page on our website to see the current records.
- Where can I access my weekly and monthly rowing totals?
From the main logbook page, click the Summary Stats link. You will see weekly and monthly totals as well as on-water and off-water totals. Click the Full log details link to see details of your complete log.
- How can I add lifetime meters to the meter total in my logbook?
To enter all your life time historical meters:
- Log into your online logbook.
- Click History.
- Under Historical Monthly Summary, click Add new historical monthly total.
- Create one entry with a lump sum total by month or by year (use any date(s) prior to May 1 of the current logbook and ranking season). Remember to change the default date to the date you want entered.
- Click Add.
When entering meters for the current logbook and ranking season (May 1 to April 30), it is best to enter each workout separately by individual date to allow for accurate average meters rowed statistics.
Annual Meters Honor Board
- What is the Annual Meters Honor Board?
The Annual Meters Honor Board is a listing of rowers based on their average meters rowed per day since the beginning of the logbook and ranking season—May 1 every year. It is divided into separate listings of those who have rowed 10,000 meters or more, 7,500–9,999 meters, 5,000–7,499 meters, 2,500–4,999 meters, and 1,500–2,499 meters. Those rowers with average daily meters less than 1,500 are not listed.
- Where is the link for the Annual Meters Honor Board?
The link for the Annual Meters Honor Board is on the Challenges page of the logbook.
- What does having a "Training Partner" mean?
Training Partners are able to view each other's workouts. There is no limit to the number of Training Partners a person can have.
- How do I add someone as a Training Partner?
To set up a Training Partner, go to your Profile page, and in the field provided under Training Partners, enter the ranking ID number for the person you’d like to have as a training partner (ranking ID numbers are located on the Profile page). That person will then see your name appear as a pending training partner on their logbook Profile page. As soon as your training partner clicks the Accept link, your partnership is established.
Once the partnership is set up, your partner's name will appear on your Profile page along with a link to a modified log page that shows the meters your partner has rowed. The modified log shows distance, time, date rowed, weight class, workout type and comments.
University/Club Standings and Affiliations
- What are the University/Club Standings?
The University/Club Standings are a listing of groups of rowers based on total number of meters rowed by all affiliation members. Each affiliation's total is reset at the beginning of every logbook and ranking season (May 1 every year). There is no limit on the number of members in any affiliation. Note: Individuals who have "Show Name in Honor Board and Standings" set to "No" in their profile will not appear in the University/Club Standings and their meters will not be counted.
- How can I add myself to an affiliation?
- Log into your logbook,
- At the top of the page, click Profile.
- Click Edit Profile.
- Under University/Club Standings Affiliation, follow the instructions to select an affiliation.
- At the bottom of the page, click Update.
If you already have meters in your logbook for the current season (May 1–April 30), all of your meters from the beginning of the season will automatically be added to the affiliation's total. If you have not yet logged any meters, your name will not appear under your affiliation in the University/Club Standings until you log some meters for the current season.
- How can I have a new affiliation added to the list of choices?
If you do not see the club or university name in the list and would like to add it, email the name of the new affiliation to email@example.com along with what type of affiliation it is (health club, rowing club, military, elementary school, high school, university or virtual).
- Can I belong to two affiliations at the same time?
No, you can only belong to one affiliation at a time. If you change affiliations, all of your meters from the beginning of the season (May 1 every year) will automatically be added to your new affiliation’s total.
- What is the difference between an affiliation and a team?
An affiliation is a year-round group of rowers showing meter totals on the University/Club Standings page and a team is only related to certain challenges that run throughout the year. See more in the Teams section below.
- How are teams used in the online logbook?
Teams are established in the online logbook for team challenges that happen three times throughout the year: The three team challenges are:
- Virtual Team Challenge (Jan 1–Jan 31)
- World Erg Challenge (Mar 15–Apr 15)
- Fall Team Challenge (Sept 15–Oct 15)
- How do I join a team?
To join a team, click on Teams in your logbook, then use the drop-down list in the Join A Team section to choose a team. Once selected, click Select Team. If you’d like to start your own team, use the Start A Team section on the Teams page of your logbook.
- What is a virtual team?
A virtual team means that the members row at different locations anywhere around the world and come together virtually to form a team.
- How do I access the Training Forum?
Visit c2forum.com. Links to the training forum can also be found from the main logbook page, the main rankings page, and from the link at the top of every page on the Concept2 website. Although anybody can read the Training Forum, you will need to set up an account if you want to post there. This account is separate from your Logbook account.